Grievance Management
Software

Grievance Management Software that aims to provide the citizens with a platform to redress their complaints or grievances. A citizen can lodge the grievance online via mobile app from anywhere at anytime. With automated workflow grievance will route through all the stakeholders for immediate redress.

Healthcare Queue Management
Healthcare Queue Management

Overview

Grievance Management Software is a full-service platform for identifying and managing grievances, monitoring their status, generating reports and statistics, and proactively resolving issues at all stages. In Grievance redressal mechanism a complaint can be lodged by students, parents, teachers and other non-teaching staff against any discontent or about any lack of action. It is the responsibility of the higher staff to analyze and investigate the lodged complaint and take prompt action quickly.

Features of Grievance Redressal System

Alerts & Notifications

Alerts & Notifications

Get notified in case of reply, closure, feedback of grievance

Availability

24*7 Availability

GrievancePortals is available 24*7.

AICTE Norms

As per AICTE Norms

We adhere to AICTE Norms for the grievance readdresal system.

Fast & Paperless

Fast & Paperless

It’s fast and paperless. Save time of aggrieved person and cell members

How Grievance Redressal System Works?

Notify

To inform the authorities about any discontent or lack of action.

Assign

To allocate someone for finding the facts of complaint

Investigate

To carry out the research regarding the grievance submitted.

Result / Report

To find out the solution and send report to the grievant.

Clientele

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