Grievance Management Software that aims to provide the citizens with a platform to redress their complaints or grievances. A citizen can lodge the grievance online via mobile app from anywhere at anytime. With automated workflow grievance will route through all the stakeholders for immediate redress.
Grievance Management Software is a full-service platform for identifying and managing grievances, monitoring their status, generating reports and statistics, and proactively resolving issues at all stages. In Grievance redressal mechanism a complaint can be lodged by students, parents, teachers and other non-teaching staff against any discontent or about any lack of action. It is the responsibility of the higher staff to analyze and investigate the lodged complaint and take prompt action quickly.
Get notified in case of reply, closure, feedback of grievance
GrievancePortals is available 24*7.
We adhere to AICTE Norms for the grievance readdresal system.
It’s fast and paperless. Save time of aggrieved person and cell members
To inform the authorities about any discontent or lack of action.
To allocate someone for finding the facts of complaint
To carry out the research regarding the grievance submitted.
To find out the solution and send report to the grievant.